F.A.Q
If you
experience some problems when using our programs,
please take a look at Frequently Asked Questions (FAQ)
first . FAQ lists the most common problems you might
come across about our program and provides you the most
professional answers. It is strongly recommended that you'd
better exploit it completely before starting your magic
journey in the digital world.
Online Support
System
If your problems are beyond FAQ,
you are welcome to visit our Online Support System. You should
have received your
login account & password in the
registration email we sent to you. In this area, you are free
to contact with our sales and technical support
representatives via ticket easily. Login into this system and
then go to 'My Questions' section to add a new ticket about
your question, our support team will come back to you as soon
as possible.(Usually within 24 hours).
Contact us
PowerMediaToos
Software Co., Ltd.
support@powermediatools.com.
If you have any questions or problems, or find bugs of our software, use this email.
info@powermediatools.com.
Send us your comments and suggestions.
sales@powermediatools.com.
If you have any problems about order or registration, write to us use this email.